Reference

Legal Terms That Protect Your Account

Your use of tauge888 is governed by clear terms designed to keep your account and personal data secure. Access to our platform depends on local law and is available only where permitted in eligible regions across Indonesia.

Account ProtectionData PrivacyDANA · OVO · GoPay CoveredIndonesia Eligible RegionsTransparent Policy
tauge888 Legal Terms That Protect Your Account
HOW WE HANDLE DATA

Security, Retention and Your Account Rights

We take a straightforward approach to data handling: collect only what is needed, protect it in transit and at rest, and give you clear ways to access or remove it. Here is what that looks like in practice.

Data Security All connections use SSL encryption. Your account credentials are hashed and never stored in plain text. Session tokens expire automatically after inactivity to reduce unauthorised access risk.
Cookie Control We use session and preference cookies only. No third-party advertising cookies are placed on your device. You can clear or block cookies through your browser settings without losing your account.
Retention Policy Active account data is kept while your account is open. After closure, records are held only as long as required by applicable regulations, then deleted from our systems.
Your Rights and Requests You can request a copy of your data, ask us to correct inaccurate details, or request account closure by contacting support with your registered account ID. We aim to respond within a reasonable timeframe.
REACH OUR TEAM

Contact Us About Legal or Policy Questions

If you have a question about your rights, want to request a copy of your data, or need to report a concern, our support team handles policy-related queries directly. Reach out through any of the channels below and we will respond as quickly as we can.

Team online

Live Chat

Start a chat from the account dashboard for the fastest response on policy questions, data requests, or account access concerns.

Email Support

Send your legal or privacy query to our support address. Include your registered account ID so we can locate your records promptly.

Help Centre

Our help centre covers data requests, cookie settings, account closure, and how to update your registered details step by step.

Common Questions About Legal and Privacy

Straight answers to what our account holders ask most about their rights, data, and how our terms apply.

We collect your registration details, login activity, and transaction records. Payment confirmations from DANA, OVO, and GoPay are logged, but your full wallet credentials stay with those providers.

Yes. Contact our support team with your registered account ID and request a data copy. We will locate your records and respond through the same channel you used to reach us.

After closure, we retain records only for the period required by applicable regulations. Once that period ends, your data is deleted from our systems.

We do not sell your personal data. Payment processors like DANA, OVO, and GoPay receive only what is needed to complete a transaction under their own privacy terms.

Log in to your account settings to update basic details, or contact support directly. Include your account ID so we can verify and apply the correction to the right record.

Access depends on local law and is available only in eligible regions. Check whether our platform is permitted under the laws that apply to your location before opening an account.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.